Strategies for Effective Communication

Topics Covered:

  • Effective Listening Skills
  • Managing Criticism
  • Win-win Strategies for Resolving Conflict

Who Should Attend:

  • Jail/Prison
  • Community Corrections
  • Leadership
  • Support Staff
  • Other

Training Hours: 8

Date/Time:

Nov 08, 2011 (08:00 am) - (05:00 pm)

Price:

$75.00

Location Information:

The Rankin DeWalt Criminal Justice Center 1004 9th Avenue Texas City, TX 77590 (409) 643-5760

Hotel Information: *

Fairfield Inn Texas City 10700 Emmett F. Lowry Texas City, TX 77591 (409) 986-3866


Joe Serio is Project Manager at the Correctional Management Institute of Texas (CMIT) at Sam Houston State University, where he is completing the Ph.D. in Criminal Justice. In his former life, he was the only American to work in the Organized Crime Control Department of the Soviet national police and was director of the Moscow office of a global corporate investigation and business intelligence firm. He is the author of a critically acclaimed book, former editor of a highly regarded magazine, a world traveler, musical performer, public speaker, and popular trainer.


For more information, contact:
,
Correctional Management Institute of Texas
George J. Beto Criminal Justice Building
Sam Houston State University
Huntsville, TX 77341-2296
Fax: (936) 294-1671
Phone:

Cancellation Policy:
If the participant has already paid, he/she will be refunded half the cost of the registration fee if written notice of cancellation is received by the Correctional Management Institute of Texas no later than ten (10) business days prior to the program. No refunds are available after this date, but substitutions of attendees are permitted. If no written cancellation is received and the participant does not attend the program, the participant/agency will be required to pay 100% of the registration fee if the registration fee was not previously paid.

* Unless otherwise noted, hotel arrangements are the responsibility of the participant.