Strategies for Effective Communication
- Effective Listening Skills
- Managing Criticism
- Win-win Strategies for Resolving Conflict
Who Should Attend:
- Community Corrections
- Support Staff
Training Hours: 8
Nov 08, 2011 (08:00 am) - (05:00 pm)
Location Information:The Rankin DeWalt Criminal Justice Center 1004 9th Avenue Texas City, TX 77590 (409) 643-5760
Hotel Information: *
Fairfield Inn Texas City 10700 Emmett F. Lowry Texas City, TX 77591 (409) 986-3866
Joe Serio is Project Manager at the Correctional Management Institute of Texas (CMIT) at Sam Houston State University, where he is completing the Ph.D. in Criminal Justice. In his former life, he was the only American to work in the Organized Crime Control Department of the Soviet national police and was director of the Moscow office of a global corporate investigation and business intelligence firm. He is the author of a critically acclaimed book, former editor of a highly regarded magazine, a world traveler, musical performer, public speaker, and popular trainer.
If paid, full refunds will be given to those who cancel in writing more than ten (10) working days prior to the training. A refund of 70% of the fees paid will be authorized when a written request for cancellation and refund of conference or program fees is submitted less than ten (10) working days prior to the scheduled start of the program. If unpaid, those who cancel in writing more than ten (10) working days prior to the training will have all fees waived. When a written request for cancellation is submitted less than ten (10) working days prior to the scheduled start of the program, the participant will be responsible for 30% of the conference rate at the time they registered. The Correctional Management Institute of Texas reserves the right to retain or collect fees in full for those who fail to cancel in writing prior to the training or for those who fail to attend. Substitutions are permitted at anytime.
* Unless otherwise noted, hotel arrangements are the responsibility of the participant.